Your privacy is important to us. This statement outlines the Job Skills Network™ policy on how we manage the personal information we hold about our customers, partners and visitors to our website. It applies to all operations within Job Skills Network™ (ABN 23 603 386 705), including the Job Skills Network™ website at jobskillsnetwork.com.

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Job Skills Network™ respects the confidentiality of information and the privacy of individuals. We are bound by the National Privacy Principles contained in the Privacy Act 1988 (as amended) in Australia, and by the Information Privacy Principles contained in the Privacy Act 1993 in New Zealand.

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This Privacy Policy may be updated from time to time to reflect changes in legislation, technology or our business practices. Any information we hold will be governed by the most current version of this policy.

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We use our best efforts to ensure that the information you submit to us remains private and is used only for the purposes you agree to. This document reflects our commitment to you.

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Job Skills Network™ is committed to openness and transparency in how we collect, use and manage personal information. Where our documents or forms request personal information, we will generally state the purpose for its use and to whom it may be disclosed.

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Types of Personal Information Collected

Because the Job Skills Network™ website is not a job board and does not host candidate profiles, the personal information we collect is limited to:

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• Personal information submitted by job seekers, including resumes, applications, employment history, qualifications, licences, certificates, referee details and other information relevant to employment or training.

• Personal information submitted through our website contact form, including name, email address, phone number and enquiry details.

• Personal information emailed directly to us via service@jobskillsnetwork.com or other organisational email addresses.

• Work performance information, incident information and staff information (where relevant to our operations).

• Information submitted or obtained in relation to absences from work due to leave, illness or other causes.

• Information obtained to assist in managing client and business relationships.

• General website analytics, including pages visited, time spent on the site and interactions with content. This information is collected anonymously and in aggregate to help us improve the website experience.

 

Job Skills Network™ may also receive personal information indirectly through referrals, partner organisations, employers or training providers.

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Personal Information Collected 

In some instances we may request specific information such as your name, email address, telephone number or organisation details. This typically occurs when:

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• You submit an enquiry through our contact form

• You request information about our services

• You email us directly with employment‑related documents

• You engage with us for business, training or partnership purposes

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We may also collect information about your employment interests or service needs to help us provide the most relevant support.

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Purposes for Which We Hold Personal Information

We primarily hold personal information for the following purposes:

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• Recruitment and placement operations – to assist you in finding suitable employment or training opportunities

• Career guidance, workforce development and employment support

• Responding to enquiries submitted through our website or email

• Managing client, employer and business relationships

• Staff management and internal administration

• Training – to identify training requirements and support learner progress

• Marketing – to inform you of events, services or opportunities (only where you have opted in)

• Compliance with legal obligations and organisational policies

• Improving website functionality, user experience and service delivery

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Sensitive Information

Sensitive information, as defined under the Australian Privacy Act 1988, will only be collected or disclosed with your consent and only where necessary for the purpose of your engagement with us.

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Disclosures

We may disclose your personal information for the purposes for which it was collected or for a related secondary purpose. In some cases, disclosure may only occur with your consent.

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We do not disclose information about your individual visits to the Job Skills Network™ website, or personal information you provide, to outside parties except where required by law.

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The Job Skills Network™ website contains links to external job board platforms (e.g., Jobs in Central Queensland™). Any personal information submitted on those platforms is governed by their respective privacy policies.

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Self‑Disclosure

If you choose to provide personal information voluntarily (such as resumes, employment history or other documents), you accept responsibility for the information you provide and confirm your authority to share it.

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Organisations submitting information on behalf of clients confirm they have the authority to do so.

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Management of Personal Information

Job Skills Network™ trains its staff to respect the confidentiality of customer information and the privacy of individuals. Breaches of privacy are taken seriously and may result in disciplinary action.

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A Privacy Officer has been appointed to ensure our management of personal information complies with this policy and relevant legislation.

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Storage of Personal Information

We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. Information is stored in secure electronic systems and, where applicable, secure paper‑based records.

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Information is retained only as long as necessary. When no longer required, identifying details are removed or records are securely destroyed.

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Keeping Personal Information Accurate and Up to Date

We endeavour to ensure that personal information is accurate and current. If your details change, please notify us so we can update our records.

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Inquiries and Complaints

You may make inquiries or complaints about our privacy policy by contacting:

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The Privacy Officer, Job Skills Network™
Email: service@jobskillsnetwork.com

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If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

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Access to Personal Information

Subject to certain exceptions under the Australian National Privacy Principles and New Zealand Information Privacy Principles, you may request access to personal information we hold about you.

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To request access, you may need to complete an application form verifying your identity and specifying the information required. A moderate charge may apply.

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Processing time may vary depending on the nature and location of the information.

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Feedback

If you submit feedback through our website, it becomes the property of Job Skills Network™. We may use feedback for marketing, service improvement or follow‑up communication.

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Changes to This Privacy Policy

Any changes to this Privacy Policy will be posted on our website. You are encouraged to review the policy periodically to stay informed about how we manage personal information.

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If you have any questions or concerns about our commitment to your privacy, please contact our Privacy Officer at service@jobskillsnetwork.com.